WebzstoreA store project can involve a new design, a platform change, ongoing product work or a connection to another business system. These are different jobs, even when they belong in the same plan.
Ecommerce Management
Ecommerce Management
Our ecommerce management service brings store development, improvements and ongoing operations into one plan. Get help with your products, customer journey and the systems your online store relies on.
01Choose
Choose the help your store needs
We start with your current store and the problem you want to address. That helps distinguish a focused improvement from a larger rebuild or migration.
02Platforms
Shopify, WooCommerce and BigCommerce
Store development
Plan the product structure, navigation, page design and checkout journey around the way people shop. Each platform needs an appropriate approach to customisation and ongoing editing.
Store migration
Move from one platform to another with a plan for the data, storefront, connections and existing URLs. A platform move is not simply a theme change.
Store management
Keep product information, collections, promotions and operational workflows organised. We manage Shopify and WooCommerce stores around your catalogue, orders and customer journey. BigCommerce stores are covered through BigCommerce Development and migration planning.
Integrations and improvements
Assess connections for inventory, shipping, CRM and other systems. Website speed, product-page clarity and checkout usability can also be addressed without assuming every store needs rebuilding.
03Projects
Decide what kind of project you need
You need a new store
Starting service
Ecommerce Website Design
Main question
What will customers buy and how will orders be handled?
You want a different platform
Starting service
Ecommerce Migration
Main question
What must transfer, be rebuilt or be replaced?
Your store needs regular attention
Starting service
Store Management
Main question
Which tasks should we take over?
Separate tools create repeated work
Starting service
Integration assessment
Main question
Where should the reference information live?
Customers struggle to find products
Starting service
Store structure and ecommerce SEO
Main question
How should the catalogue be organised and explained?
04Migration
Plan a migration in the right direction
WooCommerce to Shopify and Shopify to WooCommerce are different projects. The source data, destination structure and features to replace need to be assessed for each route.
Our migration planning includes BigCommerce and Volusion routes too. Before defining the work, we check the source store, destination requirements and transfer methods. We do not assume every record, password, extension or design transfers automatically.
05Roles
Decide who manages each part
A Shopify or WooCommerce store
Work we can manage
Catalogue changes, store improvements and configured workflows
Input or responsibility you retain
Product facts, commercial decisions and access approvals
Amazon, Walmart or eBay
Work we can manage
Seller-account work through Marketplace Management
Input or responsibility you retain
Seller obligations, account decisions and approved product information
Inventory connections
Work we can manage
Assess and configure supported updates
Input or responsibility you retain
The reliable stock record and decisions about stock
Orders and shipping
Work we can manage
Configure the agreed information flow and exceptions
Input or responsibility you retain
Physical stock handling, dispatch and delivery through your business or provider
The scope names the platforms and tasks included. Ongoing store management is scoped for Shopify and WooCommerce. An integration assessment comes before a promise that two systems will stay synchronised.
06WooCommerce
What WooCommerce management covers
A WooCommerce store is run through several settings at once: products, stock, orders, shipping, promotions and the WordPress extensions that connect them. For a WooCommerce store, store management means we carry out the agreed items below. We work through the store's admin with the access you grant.
Products and catalogue
What we can manage
Product data, categories, attributes, variations, images, pricing updates and bulk edits
What you keep
Product facts, prices and commercial decisions
Stock
What we can manage
Stock settings, low-stock and out-of-stock notifications, and the route that updates quantities from your reference record
What you keep
The reliable stock record and decisions about backorders
Orders
What we can manage
The order status workflow, customer order emails and the handoff to whoever ships
What you keep
Dispatch, delivery and returns decisions
Shipping and promotions
What we can manage
Shipping zones, methods and rates, coupons and sale pricing as you specify them
What you keep
Carrier arrangements and the offers you can afford
Extensions and updates
What we can manage
Reviewing and applying WooCommerce, theme and extension updates, then checking checkout afterwards
What you keep
Approval of paid extensions and licences
Reporting
What we can manage
Order, product and stock reports reviewed against the agreed tasks
What you keep
The targets and decisions the reports inform
Advertising for the store, including product feeds for shopping ads, sits with PPC Management, and search work for its catalogue pages with Ecommerce SEO. Each can be planned alongside the store tasks so one set of product data feeds all three.
07Fulfilment
Coordinate the work after checkout
A sale creates operational work. Inventory records, order status and shipping information need to reach the right people and systems. We help organise those workflows around your fulfilment setup.
If you also sell on Amazon, Walmart or eBay, Marketplace Management covers those seller channels. It links with the store plan without confusing marketplace operations with website development.
Questions about ecommerce support
Can you work on our existing store?
Yes. We assess its current condition and the work you need before recommending a change of platform or a rebuild.
Will a migration keep every feature?
That needs checking. Some features can transfer, some need configuration and others may need a replacement or custom work.
Do you manage WooCommerce stores day to day?
Yes. The agreed scope can include product and catalogue updates, stock settings, order and shipping workflows, promotions and routine updates, with physical fulfilment staying with your business or provider.
Do you manage BigCommerce stores?
BigCommerce stores are covered through development and migration work. Ongoing store management is scoped for Shopify and WooCommerce.
Can you handle marketing as well as the store?
Yes. Store management, advertising and ecommerce SEO can be combined where they fit your requirements, with the responsibilities set out clearly.
Let's plan your store's next step
Tell us which platform you use, where you want to sell and what is slowing you down. We will help identify the right work to start with.